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What 81,000 people want from AI (https://www.anthropic.com)

87 points by dsr12 about 3 hours ago | 66 comments | View on ycombinator

wongarsu about 2 hours ago |

The actual quotes are the best part: https://www.anthropic.com/features/81k-interviews#quotes

Some quotes that stuck out to me:

"I’ve been working on a scientific project for 6 years... with Claude I was able to accomplish in 5 weeks what took me 6 years. I’m old... I estimate I have another 5 to 10 years and I’ll accomplish everything I want." Academic, Germany

"I live in a war zone... AI can not only give practical advice, but also emotionally calm me down during panic attacks. It can calm someone during a missile attack in one chat, and laugh with me about something silly in another. That’s what makes it not fragmented into a therapist/teacher/friend, but something whole." Ukraine

"If an AI had been in Stanislav Petrov’s position — the Soviet officer who prevented a potential nuclear war in 1983 — it would not have refused to launch." Academic, USA

"The humans in my life were telling me it was psychological. An AI chatbot was the only one who really listened and took me seriously — it pushed me to ask for specific tests... which came back 6 times higher than its supposed to be."

lawgimenez about 2 hours ago |

Damn, this website is heavy. Found a PDF if anyone - https://cdn.sanity.io/files/4zrzovbb/website/8599749745010a4...

neonstatic about 2 hours ago |

After reading some of the stories - just more of the "this is better than cancer cure, but also so dangerous we might all die" propaganda.

yrds96 about 1 hour ago |

For me it's so unrelevant reading about how a product is useful on the company itself website. This is at most marketing disguised as research.

profsummergig about 2 hours ago |

If I had asked people what they wanted, they would have said "a faster horse" -- Henry Ford.

mudkipdev about 2 hours ago |

This page without exaggeration reduced my browser to 5 frames per second.

lumost about 2 hours ago |

Anecdotally, the concern I hear from many is that the current positioning of AI as labor replacement doesn't benefit them at all. An expensive AI which simply takes your job or forces you to work harder is categorically worse for people's quality of life.

What consumer benefits is ai driving? at least with industrial automation consumers benefited from new technologies, cheaper goods, and new job categories.

undefined 43 minutes ago |

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whiplash451 about 1 hour ago |

The writing is on the wall, so to speak.

The number 1 ask from the interviewed cohort is « professional excellence »

It is telling about what we prioritize in our society.

I am usually an optimistic person, but I struggle to see how this does not end up with more misery and worse lifestyle all around.

sriram_malhar about 2 hours ago |

Reminds me of Abraham Wald's survivorship bias. What of the millions of others who like me who want to live in world without AI?

mojuba about 1 hour ago |

Good quote:

> AI should learn to say two things: ‘I don’t know’ and ‘you’re wrong.’

My guess is, the next evolutionary step of LLM's should be yet another layer on top of reasoning, which should be some form of self-awareness and theory of mind. The reasoning layer already has some glimpses of these things ("The user wants ...") but apparently not enough to suppress generation and say "I don't know".

mettamage 33 minutes ago |

A classic marketing piece by showing thought leadership based on survey data. I'm not saying they're lying, I don't think they are. I am saying they are biased and have a conflict of interest on this one. I've seen it at my previous employer as well (a F500 company).

To remove some of that bias, I'd recommend to get an independent body (probably some university) in and let them do the interpretation and write the article.

I just want people to see the tactic for what it is. I really like Claude Opus 4.6 but this just screams "marketing" to me. I wouldn't say it's wrong, it's good to have these discussions and I'd encourage AI companies to say what they have to say. I would say: more independent sources are needed (and not another AI company).

sudo_cowsay about 1 hour ago |

I don't like describing countries like this but: a bit underdeveloped countries (compared to North American and European countries) seem to have a more positive view on AI.

skyberrys about 2 hours ago |

I am disappointed in how vague the classifications are for what people want. 'professional excellence ' anyone? I was expecting more concrete responses, but I guess since it's working with what we told it, generalities are prevalent in a write up. If I keep looking, perhaps at the quotes, I might find more concrete answers.

And just keep scrolling, you can make it to the story eventually.

vrinimi about 2 hours ago |

Cool to find my own quote among those they've decided to showcase.

SpicyLemonZest 21 minutes ago |

> “It’s much easier for me to learn without being judged—just friendly feedback. It's harder with friends or family to get that.” White collar worker, Brazil

I'm not going to claim I know this response was written by an AI, but it's very suspicious. I would like to hear about how Anthropic ensured that the survey responses were provided by real human beings using their own words.

pmulard about 2 hours ago |

Consistent users of ~~product~~ AI find it favorable. Color me shocked.

I'm much more curious about the results of 80k people who don't use AI regularly.

esperent about 2 hours ago |

Save you a click, way, way down the page you'll find that it's all generic, whitewashed niceties like:

01. Professional excellence 18.8%

02. Personal transformation 13.7%

03. Life management 13.5%

04. Time freedom 11.1%

05. Financial independence 9.7%

06. Societal transformation 9.4%

07. Entrepreneurship 8.7%

08. Learning & growth 8.4%

09. Creative expression 5.6%

I find this highly suspicious. I'm sure there would be at least 10% who respond "I want it to go away".

____tom____ about 2 hours ago |

Boy is that a terrible website. I tried to find a story and give up.

seriousmice about 2 hours ago |

I mean, I don't know.. those quotes seem way too clean from what I'd expect of normal people chatting. Also the use of em-dash. Does it say somewhere that it's an LLM that has compressed the sentiments of the conversations to create these quotes? I wouldn't be surprised if it was.

verisimi 38 minutes ago |

> 80,508 people

Not 81,000 as it says in the title. I know I'm being nitpicky, but I wouldn't round up to 81k. Surely the 'important number' in this case is 80, so you would round down to that. Then let the reader pleasantly discover you had interviewed ~500 more than you stated.

It's funny to me when someone does this sort of minor hyperbole that's verging on lying - you have to wonder what is going on.

kindkang2024 about 1 hour ago |

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pissedoffadmin about 1 hour ago |

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